Client Side:
You can by editing this file: /plugins/support_manager/views/default/client_tickets_reply.pdt
Remove this code: <img src="//www.gravatar.com/avatar/<?php echo md5(strtolower(trim($this->Html->_($reply->email, true))));?>?s=250" class="img-thumbnail img-responsive" />
Admin Side:
And editing this file: /plugins/support_manager/views/default/admin_tickets_reply.pdt
Remove this code: <img src="//www.gravatar.com/avatar/<?php echo md5(strtolower(trim($this->Html->_($reply->email, true))));?>?s=120" />
Please note when upgrading these files will be overwritten.
